Our Cookie Policy, in Plain English
We use cookies and similar technologies to keep Playfina Casino secure, remember your preferences and understand how our site performs. This policy sets out exactly what we place on your device, why, how long it stays there and what happens when you say no. No jargon, no fine print tricks.
What Cookies Actually Do
Small files, specific jobs
A cookie is a small text file that a website places on your device when you visit. Your browser sends it back to us on each return visit, which is how we recognise you without asking you to log in again every time you reload a page.
Without cookies we could not keep you signed in between pages, hold your game filters in place or flag a suspicious login attempt from an unfamiliar location. With them, we can. The trade-off is that some cookies also record behaviour patterns, which is why we ask for your consent before setting anything beyond the strictly necessary kind.
The Cookies We Set
Four categories, one paragraph each
Strictly necessary cookies keep the site working. They handle your login session, keep you authenticated as you move between the lobby and individual games, and run security checks such as fraud prevention and protection against duplicate-account creation. These load the moment you arrive and you cannot switch them off, because the site would break without them.
Functional cookies remember choices you have already made. Your selected language, currency display, sound settings and table preferences sit in this group. Deleting them means the site still works, but it forgets your setup and returns to defaults next visit.
Analytics cookies tell us, in aggregate, how visitors move through the site. Which pages load slowly, where people drop off during registration, which game categories get the most traffic. We read the patterns, not your identity, and the data drives fixes such as faster lobby load times and clearer bonus terms pages.
Marketing cookies support our promotional work, including the welcome bonus of a 100% match up to 2400 AUD with 600 free spins and the Friday free spins and cashback offers we run for returning players. They limit how often you see the same creative, measure whether a campaign brought a player in and, with your consent, support retargeting so we do not advertise to people who have already claimed an offer.
| Cookie type | Purpose | Typical duration | Opt-out |
|---|---|---|---|
| Strictly necessary | Session, login, security, fraud checks | Session to 90 days | No, site breaks without them |
| Functional | Language, currency, game preferences | Up to 365 days | Yes, via banner or browser |
| Analytics | Aggregated site usage and performance | Up to 90 days | Yes, via banner or browser |
| Marketing | Campaign measurement, frequency caps, retargeting | Up to 90 days | Yes, via banner or browser |
Third Parties We Allow
Who else reads your cookies
We do not hand your data to everyone. Three categories of third parties set or read cookies on our domain, and each one is under contract with us.
Analytics providers measure site performance and report numbers back to us in aggregate. They do not use your activity on our site to build profiles for anyone else.
Advertising networks deliver and measure our promotional campaigns, apply frequency caps and, only with your consent, support retargeting. When you see a Playfina Casino banner on another site after visiting us, that is this category at work, and you can end it at any time.
Payment providers, including the processors behind PayID, Visa, Mastercard and our crypto options such as Bitcoin and Tether, may set their own cookies during a deposit or withdrawal to complete fraud screening and verification. These exist to protect your transactions, not to track you.
We review the third-party list quarterly and remove any partner that no longer serves a purpose tied to your experience or your security.
Control Your Cookie Settings
In your browser
Every major browser blocks or deletes cookies from its settings menu, and the steps take under a minute.
Blocking cookies has consequences you should weigh up first. Log out happens every time you close the tab. Your language and currency choices reset. Our fraud checks lose context, which can slow deposits or trigger extra verification on withdrawals. The site still loads, it just stops remembering you.
- Chrome: Settings, then Privacy and security, then Third-party cookies, and block or clear as you prefer.
- Safari: Settings, then Privacy, and use Manage Website Data to remove our cookies individually.
- Firefox: Settings, then Privacy and Security, and choose your cookie behaviour under Enhanced Tracking Protection.
- Edge: Settings, then Cookies and site permissions, then Manage and delete cookies.
How Long We Keep Cookies
Session versus persistent
Session cookies live in memory and die the moment you close your browser. Persistent cookies stay on your device until they expire or you delete them, and we cap every persistent cookie at 365 days maximum.
When a persistent cookie reaches its expiry date, your browser deletes it automatically. Nothing of ours survives past that point unless a fresh visit creates a fresh cookie, which the banner rules govern again.
| Category | Persistence | Reason |
|---|---|---|
| Strictly necessary (session) | Until you close the browser | Keeps your login alive during a visit |
| Strictly necessary (security) | Up to 90 days | Fraud checks and device recognition |
| Functional | Up to 365 days | Remembers your language, currency and preferences |
| Analytics | Up to 90 days | Aggregated usage trends only |
| Marketing | Up to 90 days | Frequency caps and campaign measurement |
How We Announce Updates
Nothing silent, nothing hidden
When we add a cookie category, bring in a new third-party type or change a retention period, we update this page and push a notice onto the site before the change goes live. For anything that widens the scope of consent, the cookie banner reappears and asks you again, because an old yes never covers a new question.
Your current settings always sit in the banner panel in the footer, so you can check what you agreed to and change it without contacting anyone. If you want a record of your choices or something in this policy reads unclearly, email us at [email protected], where our team answers around the clock, every day.
Frequently Asked Questions
Do I need to accept cookies to play at Playfina Casino?
Only the strictly necessary kind. You can refuse analytics and marketing cookies on the banner and still register, deposit, claim the welcome bonus of a 100% match up to 2400 AUD plus 600 free spins and play any of our 9,000 games.
Will blocking cookies log me out?
Blocking all cookies ends your session each time you close the browser, so you will need to log back in on every visit. Blocking only analytics and marketing cookies keeps you signed in as normal.
How do I delete cookies you already set?
Use your browser settings to clear cookies for playfina-aud.com, or use the banner panel in our footer to withdraw consent, which switches off future analytics and marketing cookies straight away.
Do cookies hold my payment or KYC documents?
No. Cookies never store identity documents, card numbers or wallet addresses. Payment verification runs through our secure systems, and cookies only carry session and security identifiers.